So you purchased a sweet new piece from our store and you thought everything would arrive as expected. Sadly, packages get lost, items can get damaged, and porch pirates.. well, they steal things. Put those worries behind you and enjoy peace of mind with your next delivery with CaliConnected+ Package Protection!
CaliConnected+ Package Protection is sort of like shipping insurance, except way more awesome. We know firsthand that covering packages to your doorstep is simply not enough. When you purchase our in-house Package Protection at checkout, your items will also be covered for your first two weeks of use! This is a no questions asked policy, meaning we will cover both manufacturer defects and accidental damage! Knock your new glass pipe over? No problem! Send in a picture of the broken or damaged item within 2 weeks of the delivery date and we will send you a replacement free of charge!
- 2 Week Accidental Damage Protection
- No Questions Asked Return/Exchange Policy
- Hassle-Free Refunds with no Restocking Fees!
- Same Day Replacement Orders
- Expedited Help for Packages Lost in Transit
- Coverage for Stolen Packages
Read more about CaliConnected+ Package Protection here.