Rather than continually clutter your email inbox with yet another COVID-19 email regarding general safety precautions, we figured it best to include imperative information here for those who want to know more about how we're facing this challenge:
Our hearts go out to everyone that has been affected by this unprecedented event, and we want to ensure you that safety is at the forefront during this pressing time. Like many other online businesses, we are monitoring and following guidelines from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and local agencies as the situation evolves. Our office staff is safely working from home while our fulfillment teams are regularly washing hands, disinfecting work stations, and wearing gloves/masks as they fulfill orders.
All CaliConnected orders are still being fulfilled in a timely manner. USPS in addition to other mail carriers, have been experiencing an increase in online orders and have been skipping package scanning to save time. This may result in an inaccurate shipping status when you check your tracking number. Since we heavily rely on USPS & UPS to make deliveries, we are at the mercy of their schedules and rapidly changing procedures. We will continue to update our customers if there are any changes or setbacks to their orders. At this point however, all CaliConnected orders are going out without any delay.
In lieu of our annual March Madness Sale, we decided to launch our ongoing Quarantine sale with bigger savings instead! Don't miss out on saving 19% off any of the fabulous products found within our Glorious Glassware collections tab found at the top of the website with promo code “COVID19” (Ends 3/31, 12am PST). This includes all of our bongs, dab rigs, bubblers, hand pipes, water pipe accessories and more! Expect a bigger & better 4/20 than previous years coming next month, with more huge savings and new products on the way!
Our planet is going through an unprecedented event and we're here to get through this event together with you, from a safe 6-foot distance of course... Please don’t hesitate to reach out to us via email or social media with any related questions in the meantime. Stock up on some essentials while you're stuck inside, and together let's do our part to get through this together. Stay home, stay safe, and do it in style with a little help from the best online head shop today!